Customer Care
24/7 Customer Care Agents to Answer Your Questions
After submitting your reservation request, you will be provided with an email address to use to make inquiries about your request. Our qualified and friendly agents are available to answer questions about your hotel, air and car reservations 24 hours a day, 7 days a week, 365 days a year (including holidays).
Hotel and Vacation Rentals (Reservations and Inquiries)
Our toll-free Customer Care telephone numbers — exclusively for making new reservations for Hotels and Vacation Rentals (condos, B&Bs, etc.) via telephone or inquiring about existing ones made by phone or through our on-site travel booking engine.
United States and Canada — 1-800-646-7957
This number is for use within the United States and Canada only.
Europe — 00-800-11-20-11-40
This number for use within Europe only.
Vacation Packages Inquiries
For our Vacation Packages, please refer to our Customer Support page, which will give you information on how you can either email us your questions and comments or speak with a customer support representative — 24 hours a day. Please be advised the customer service phone number is for support only; all Vacation Packages bookings must be done via the site.
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Ask the Vet
Q. We want to RV with our Amazon and African grey parrots. Are there any states that won't let us bring in our parrots? I have current avian vet checkup records, and they are microchipped. -- Barb V., Lebanon, OH
Featured Pet
Callie, our 9 month old Daschund, loves to go anywhere that involves a car ride! She just went to beach for the first time and although unsure of the waves at first, she ended up loving it!!! I cannot wait until the next time!!! -- Jennifer M., Clinton, MA More
